“The National Federation for the Blind has initiated a class action lawsuit against United Airlines because United’s check-in kiosks cannot be used by blind passengers.” [Gary Leff, Boarding Area]
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Help me out here. I’m only familiar with ADA as it relates to employment, but the standard there is that the company must make a “reasonable” accommodation. If there were only kiosks for check in, then I could see the problem, but isn’t having a live person there a “reasonable accommodation?”
I would think personal service by an employee would be a more-than-reasonable accomodation.
“Help me out here. I’m only familiar with ADA as it relates to employment, but the standard there is that the company must make a “reasonable” accommodation. If there were only kiosks for check in, then I could see the problem, but isn’t having a live person there a “reasonable accommodation?”
If they can’t see that they must be ….. oh nevermind!
‘reasonable’ is whatever you want it to be. My question is this: when lawmakers use the word ‘reasonable’ is that just code for ‘OK, lawyers, have at it and make a lot of money!’
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