Attorney demand letters

by Walter Olson on September 4, 2011

Should they be nastygrams, or adopt a more measured tone? [Ron Miller]

{ 1 comment }

1 Jason Barney 09.05.11 at 7:07 pm

Having reviewed maybe up to a thousand of these “demand packages” over the years, I have grown tired of the threatening tone taken in many of the demands. However, the audience of the letter is not just the adjuster, but the client–who may appreciate more intense rhetoric or “fist-pounding”. It doesn’t persuade the adjuster, however. What does is a clear chronologically laid out account of the injuries sustained and the impact on the claimant’s life. Exaggerated, sappy anecdotes don’t.

The examples on Miller’s website are pretty good–assuming they are backed up with objective, corroborating support.

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