Thanks to reader Hugo Cunningham for spotting this in a new Boston Globe report on the failure of the Massachusetts state medical board to post physicians’ disciplinary problems and other performance issues online:
Another major omission has resulted from a Catch-22-like requirement in state law. Russell Aims, the … chief of staff
[of the Massachusetts Board of Registration in Medicine], said the board used to post digital copies of its disciplinary orders [for medical malpractice]. But an online accessibility law requires that documents be available in a text-to-speech format for the visually impaired.
Because the PDF format of the disciplinary records is not compatible with text-to-speech software, Aims said, the law dictates that such records cannot appear in the database. If the visually impaired cannot access the information, then no one can.