Many firms are being sued for contacting their own customers via cell.
In 2001, Ms. Wahlquist [defense lawyer Becca Wahlquist of Manatt, Phelps] was involved in a class-action fax-telemarketing case against DirecTV that awarded a year of free service as part of the settlement. In 2004, when the court-appointed class administrator sent fax notices about the award to the class, DirecTV was sued again on the ground those notices violated the TCPA as well.
DirecTV won the case, but Ms. Wahlquist was shocked. “Everyone is sitting ducks,” she said.