A California resident has brought an intended class-action lawsuit “against Korean Air, arguing the airline company charged him an extra $200 for his ticket when he asked the company to upgrade his economy-class ticket to a business-class one using his accumulated flying mileage.” (Byun Duk-kun, “Korean Air Faces Class Action for `Unfair Mileage Program'”, Korea Times, Oct. 3). Gary Leff at Webflyer comments (Oct. 4). More commentary on frequent-flier-program class actions: Chris McGinnis, “The frequent traveler: Angry fliers challenge Delta over miles-selling”, TravelSkills.com, Feb. 7; Greg Scandlen, “Lawyers Fly High By Suing Airline On Behalf Of Non-Complaining Passengers”, National Center for Policy Analysis “Idea House”, Aug. 10, 2000.
“Can’t get upgraded? Sue”
A California resident has brought an intended class-action lawsuit “against Korean Air, arguing the airline company charged him an extra $200 for his ticket when he asked the company to upgrade his economy-class ticket to a business-class one using his accumulated flying mileage.” (Byun Duk-kun, “Korean Air Faces Class Action for `Unfair Mileage Program’”, Korea […]
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