Continuing a trend toward the protection of “gripe sites” as free speech, a Manhattan judge has ruled that a New Jersey man’s website assailing an auto warranty company did not constitute actionable defamation. Penn Warranty Corp. sued Ronald DiGiovanni over eight allegedly libelous statements posted on his site, including assertions that it is a “blatantly dishonest company” that has been “running scams,” “committing fraud on a grand scale,” and “ripping off its contract holders for quite a while.” The judge granted DiGiovanni’s request for a summary judgment dismissing the action, however, ruling that “the web site, when viewed in its full context, reveals that defendant is a disgruntled consumer and that his statements reflect his personal opinion based upon his personal dealings with plaintiff. They are subjective expressions of consumer dissatisfaction [and] are not actionable because they are defendant’s personal opinion.” (Mark Fass, “Court Finds ‘Gripe Site’ Is Protected Free Speech, Not Defamation”, New York Law Journal, Nov. 1).
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