Court rejects printer ink cartridge class action

A California federal court granted summary judgment to Hewlett-Packard against a plaintiff who “brought a putative class action against HP because its laser jet printers shut down printer operations before the toner cartridges are really empty. … The User Manual did not disclose that toner would remain in the cartridges when they reached ’empty,’ but rather advised that the cartridges would yield up to 2,000 color pages.” [Russell Jackson; Baggett v. Hewlett-Packard, PDF]

2 Comments

  • I received $25 from a class action lawsuit against Epson about three years ago for a similar complaint that ink remained in the cartridges when the printer shut down. I don’t know what the differences were between these two lawsuits. It is possible that Epson didn’t indicate the number of pages that you would be able to print.

  • OR the Ted Franks of the world are starting to have a positive effect on the system. Besides the acknowledged greed of all corporations there are a couple of oh-so-minor, but still scientifically valid reasons why one can never get that “good to the last drop” out of an ink or toner cartridge.