A California federal court granted summary judgment to Hewlett-Packard against a plaintiff who “brought a putative class action against HP because its laser jet printers shut down printer operations before the toner cartridges are really empty. … The User Manual did not disclose that toner would remain in the cartridges when they reached ’empty,’ but rather advised that the cartridges would yield up to 2,000 color pages.” [Russell Jackson; Baggett v. Hewlett-Packard, PDF]
2 Comments
I received $25 from a class action lawsuit against Epson about three years ago for a similar complaint that ink remained in the cartridges when the printer shut down. I don’t know what the differences were between these two lawsuits. It is possible that Epson didn’t indicate the number of pages that you would be able to print.
OR the Ted Franks of the world are starting to have a positive effect on the system. Besides the acknowledged greed of all corporations there are a couple of oh-so-minor, but still scientifically valid reasons why one can never get that “good to the last drop” out of an ink or toner cartridge.