On Oct. 2 “millions of LinkedIn users received an email titled ‘LEGAL NOTICE OF SETTLEMENT OF CLASS ACTION.’ The email told recipients about a proposed class action settlement in Perkins v. LinkedIn, involving ‘LinkedIn’s alleged improper use of a service called “Add Connections” to grow its member base.’ …Communicating with a large class of millions of victims is never easy, but this particular notification was handled particularly poorly. Let me highlight six problems with the notification….If the sender’s goal is to reduce the number of people who open the email, late Friday afternoon is a fine choice.” [Eric Goldman/Forbes] More: Coyote (“You Want to Know Why the Legal System is Broken?”)
One Comment
Would fewer people claiming their award mean more money for the attorneys? I’m not sure how this works.
Anyway, I don’t think I would have opened that email. I would have deleted it immediately. (In fact I may have and not remembered.)